TERMS & CONDITIONS

Terms & Conditions

Effective Date: 10/20/2025

​

Welcome to Atelier Cathy & Co. Inc. Please read these terms and conditions carefully before using our services and making purchases. By accessing or using our services, you agree to be bound by these terms and conditions.

​​

​1. Acceptance of Terms

By placing an order with us, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These Terms may be updated or amended at any time at our sole discretion. In the event of any changes, we will notify customers via email. To ensure you receive important updates regarding our Terms and Conditions, we recommend subscribing to our mailing list. Continued use of our services or placement of orders following any changes constitutes acceptance of the revised Terms.

​

2. Product Information

2.1 Product Availability
Product availability is subject to change at any time without prior notice. While we make every effort to maintain accurate and up-to-date inventory, there may be occasions when a product becomes unavailable after an order has been placed. In such cases, we will promptly inform you and offer suitable alternatives or a full refund.

​

2.2 Product Descriptions
All product descriptions, images, and specifications are provided for informational purposes only. Although we strive for accuracy, we do not warrant that the information provided is entirely accurate, complete, current, or error-free. Minor variations may occur due to updates in materials, design improvements, or differences in display settings.

​

3. Orders and Payment

3.1. Order Confirmation: All orders are subject to acceptance by the Store. An order confirmation email will be sent upon successful order placement. 

​

3.2. Pricing and Payments: Prices are in the currency specified on the website and exclude applicable taxes and shipping fees. Prices on all products are subject to change. Payment is required at the time of order placement 

 

4. Shipping and Delivery 

4.1. Shipping Times: Shipping times are estimated and may vary based on location and other factors. We do not guarantee specific delivery dates.

4.2. Shipping Charges: Shipping charges are calculated based on the shipping method, weight, and destination. These charges will be displayed during the checkout process.

 

5. Returns and Refunds

5.1. Return Policy: Please refer to our Returns and Refunds Policy for detailed information on returns, exchanges, and refunds.

 

5.2. Damaged or Defective Products: If you receive a damaged or defective product, please contact us within the first 3 days of receipt. We will arrange for a replacement or issue a refund, as appropriate.

 

6. Privacy Policy

Please refer to our Privacy Policy for information regarding the collection, use, and protection of your personal information.

 

7. Intellectual Property

All content, trademarks, logos, and intellectual property displayed on the website are the property of Atelier Cathy & Co. Inc. You may not use, modify, reproduce, or distribute any content without our prior written consent.

 

8. Governing Law

These terms and conditions are governed by the laws of Canada. Any disputes arising from these terms and conditions will be subject to the exclusive jurisdiction of the courts in Quebec, Canada.

 

Contact Us

If you have any questions or concerns about these terms and conditions, please contact us at info@ateliercathyandco.com